| NO: Selling site content | The scans on this site were made at considerable 
							expense running well into six figures overall. It is 
							unethical to steal our work to make CDs or flash 
							drives to sell on eBay. |  | 
						
							
							| Take Down policy | Read the site policy on take-downs (removal of 
							items) 
 Briefly, if you feel something you own is on the site 
							without consent you may ask for its immediate 
							removal upon receipt of a documented request.
 |  | 
						
							| ◄ | What does the ◄ sign mean on some pages | The arrow sign indicates an issue or a publication 
							that is newer to the site and allows the user to find 
							"new" items easily | 
						
							| Gray Text | What does grayed out text mean? | In the issue listings, some editions will appear in 
							gray text. That is a convention used on the whole 
							site to indicated issues that are missing, needed 
							and that we do not have. | 
						
							
							| Is there a mobile version of the site? | No. Have you tried to read a PDF of a tabloid 
							publication on a smartphone screen? The site works 
							fine in native mode on tablets, the smallest size 
							device the site is targeted to. | 
						
							
							| What is the objective of operating this site? | There is so much printed 
							material about radio and television that is becoming 
							harder and harder to find. Libraries are discarding 
							(often to the recycle bin) many titles. Other 
							collections are very limited in access so "the rest 
							of us" can't find information we want.  The site began over a 
							decade ago when I found I was often being asked 
							questions I could answer from my own library. So I 
							went digital for all to see! And, of course, the 
							site has been a major "image enhancement" for my 
							career as a broadcast consultant.  We hope the site is making 
							the history of all aspects of radio and TV easier to 
							access. It's a reward to see the daily views 
							increasing over the years. 
							 | 
						
							
							| I looked at one magazine, but some of the pages are 
							missing. Why did you remove them? | Some of the issues and editions we have collected 
							are missing pages, have had covers removed, have had 
							coupons or photos cut out. These cases fall under 
							the "it's better than nothing" header; we try to get 
							complete editions but they are not always available. 
							But no part of a magazine is ever intentionally 
							skipped. We keep a list of incompletes and are 
							always looking for better replacements. | 
						
							
							| Graphics or text are low resolution, blurry or 
							otherwise of poor quality | 1. PDFs are created in a layered format. Some PDF 
							readers or browser plug-ins may not load anything 
							except the first layer. Try flushing the browser 
							cache or closing and reloading the browser. 2. Some readers do not "like" PDFs with embedded OCR 
							text. You may want to try one of many freeware 
							plugins or utilities.
 | 
						
							
							| Some PDFs have poor contrast and the pictures are 
							not clear | Many old publications have been obtained which have 
							aged discolored paper or faded ink and poor 
							contrast. While the processing software used can 
							improve this slightly, aged originals may often 
							produce less than perfect scans and PDFs. We feel 
							that preserving the content with less than perfect 
							esthetics is better than no preservation at all. | 
						
							
							| What is the equipment and software you use for the 
							site? | Our sheet feed scanners are a pair of
							
							Kodak i3250 units with the flatbed attachment, 
							and non-destructive "library scanning" is done with 
							an Atiz BookDrive 
							Mark 2. We also have a variety of flatbeds and 
							paper cutters. See the complete details
							
							here. | 
						
							
							| Why don't you have higher resolution or less 
							compressed files? | All publications scanned here are done at 300 dpi. 
							But a typical 100 page magazine could be well over 
							300 mb in that raw format, and this would put very 
							costly demands on our server. So we use software to 
							create the PDF that compresses the scan so that it 
							uses less server space and downloads quickly. Most 
							users agree that the compromise between size and 
							resolution is a fair solution. | 
						
							
							| I have some publications that you don't have on the 
							site. Can I donate them? | Check with me via email to see if the items are of 
							interest and fit the vision of the scope of the site. 
							I'd love to receive more donations to complete 
							collections or to add new publications. If you want the magazines returned, I can provide 
							shipping costs both ways in North America. For other 
							areas, we can always check for the most economical 
							method of transport.
 | 
						
							
							| Why can't I print or extract pages from most PDFs? | Some documents are used with the owner's 
							permission and consent. Often, a condition of this 
							usage is to discouraging further reproduction by 
							means of copy and print protection. 
 | 
						
							
							| Can I buy the site contents on DVD instead of 
							downloading. | No. The site does not "own" the content. Much is 
							used with the owner's permission but we can not sell 
							it. Further, fulfillment would be a great burden for 
							a non-profit site. | 
						
							
							| I want a higher quality scan of a picture. | As a rule, I don't have the time to locate, unpack 
							and scan archived paper originals to get a specific 
							item. 
 I do have the raw 300 dpi scans on an NAS (nearly 24t 
							of data) of many publications but it's time consuming to locate specific 
							pages and extract them. Unless your need is for an 
							exhibit at a registered museum or similarly wide 
							reaching purpose, 
							I generally have to decline such requests. But feel 
							free to ask... email costs 
							nothing to send.
 | 
						
							
							| I use Firefox. The PDFs are 
							illegible. | The built in PDF viewer in many versions of 
							FireFix does not display layered PDFs correctly. Try 
							using the free
							
							Adobe Reader add-in. The Adobe site detects you 
							operating system and will download the right 
							version. In Firefox, make sure Options > General > 
							Applications has the Adobe reader selected as the 
							default for PDF files. This will improve PDF rendering on all 
							sites! 
 | 
						
							
							| I use Chrome for my browser. The graphics are blurry 
							and some text is missing or blurry | Like Firefox, the built-in PDF rendering engine does 
							not always respond well to layered text-searchable 
							PDF files. I suggest using the free
							
							Adobe Reader add-in. The Adobe site detects your 
							operating system and will download the right 
							version. In Chrome, follow the instructions at the
							
							Chrome support site. | 
						
							
							| I don't see an issue or a title I want on the site. 
							Do you have it? | If a publication or issues of a publication are not 
							on the site, I don't have it. At any time, there 
							will be a few items I have just received that are in 
							processing, but otherwise, I do 
							not have it and "what you see is what you get." | 
						
							
							| I have done searches and the results are garbled or 
							have strange typos | Doing Optical Character Recognition on old 
							discolored or faded documents is difficult. OCR 
							attempts to recognize letters from the scanned 
							"picture" but if there is poor contrast, unusual 
							type styles or other conditions the result will be 
							imperfect. Short of manually editing the OCR text on 
							all 4,000,000 pages on the site, there is no "better 
							way". | 
						
							
							| I am looking for information on a station or a piece 
							of equipment... | This site is What You See is What You Get. I do  
							not have additional accesable resources or 
							unpublished material. In a sense, I am a librarian, 
							not a pure historian. 
 I receive many requests for additional data on 
							equipment and stations and such. If you can't find what 
							you want using the 
							full site search then I can't help.
 | 
						
							
							| I am looking for information on a family member who 
							was in radio.. | I receive many requests for additional data on 
							people and who worked in radio and TV. If you can't find what 
							you want using the 
							full site search then I can't help. Consider 
							local newspaper archives, genealogy services and our 
							friend Google.
 | 
						
							
							| I am looking for a program or audio of a particular 
							person. | We do not archive video and audio recordings, just 
							printed matter. There are a number of archives such 
							as the Library of Congress, the library at the 
							University of Maryland, etc. that do that function 
							with amazingly large budgets. 
 Paley Center in Los Angeles 
							 
							 (Formerly The Museum of 
							Radio and Television) http://www.paleycenter.org/ Library of American 
							Broadcasting at the University of Maryland http://www.lib.umd.edu/LAB/ | 
						
							
							| Most of the documents are very readable, but one of 
							your publications is not as good. | We have obtained a variety of third-party scans to 
							complete collections or to enhance the site. Some 
							have used different scanning processes and 
							compression software and are not as good as I would 
							like. Until I can find originals to scan, let's make 
							the best of what we can find. | 
						
							
							| I tried to view a publication, and it won't open. Or 
							it opens the wrong document... | With well over five million pages of material on the 
							site, there are occasional errors in file naming or 
							hyperlinks. 
 Please email me with any 
							errors or corrections. We very much appreciate 
							hearing about errors and mistakes as our site users 
							are our best proofreaders.
 | 
						
							
							| Some of the issues of publications are missing. | Assembling a collection of out of print publications 
							is not unlike collecting stamps or coins. Some 
							issues are very rare. Over time, missing issues will 
							be filled in, but there is no instant fix for this, 
							nor can a timetable be given. | 
						
							
							| I want to support the site. Can I send you money by 
							PayPal? | Please don't send money. The site is not commercial, 
							and the only links are to sites than enhance the 
							user's discovery of related documents or credits for 
							use of protected material. I do not wish to profit 
							or give the impression of commercialization of this 
							preservation project. 
 Consider donating to The Broadcasters Foundation 
							instead. The link is at the bottom of the home page, 
							and it supports fellow radio and TV folks who are 
							going through hard times.
 | 
						
							
							| I'd like to make a donation of documents or 
							magazines but don't want to spend money shipping. | If the documents are needed to complete collections 
							or unusual, I'll send you a prepaid UPS label for a 
							package. You just pack and drop off the stuff at a 
							UPS Store and that's it! I like to credit contributors but if you wish to 
							remain anonymous that is OK too.
 | 
						
							
							| I'd like to give some estate publications. | We'd be delighted to have a parent or relative's 
							collections if they contain missing issues or new 
							titles. Quite a few pages already bear something 
							like "From the Smith Family honoring Fred Smith". 
							That way a relative's collection lives on and is 
							shared. | 
						
							
							| I have some items you may want to scan but I want 
							them back. | This is a common question. And yes, if you have 
							items I really need, I will scan delicately and with 
							no damage to the document or its binding and return 
							the items. I'll take care of the return shipping and 
							sometimes, if the items are very important, I'll 
							send a prepaid shipping label if you can't justify 
							the shipping costs. | 
						
							
							| Why do you have so few ham radio publications? | I was once an amateur and a MW DXer as well. But for 
							the moment, much amateur material is protected by 
							copyright, particularly the ARRL and British and 
							Australian publications. When 
							content becomes available, we will try to add it. 
							For some reason, ham radio associations don't want 
							the broader promotion and are happy to see the hobby 
							fade away. | 
						
							
							| How is your search function done? | I use a program called
							
							Zoom Search Engine, which creates search 
							databases. To make searching easier, I split all 
							documents into individual pages, nearly 6 million of 
							them, so a search only downloads a page. I have 
							separate searches for many individual publications plus 
							sub-category searches and a 
							global full site search. | 
						
							
							| I have to wait for searches to give results. Why? | We have on server, often handling over 1000 requests 
							an hour. We don't have a server farm, so searches 
							will take time, particularly the full site search 
							and the entire section (color) searches. Maybe when 
							we win the lottery.... | 
						
							
							| The PDFs don't look like typical Adobe Acrobat PDFs | I use
							Foxit PDF Compressor Pro, which is used by major 
							corporations for compact storage and OCR of forms 
							and documents. It's in the mid-4 figure cost range, 
							with a low 4-figure annual renewal fee. It's worth 
							it as it produces very legible and compact 
							web-friendly PDFs unlike any other product. | 
						
							
							| Why do some of the older PDFs on the site look less 
							clear than newer additions? | I have only had the Foxit professional product (see above) 
							since Q2 of 2013. While I have rescanned some older 
							material to make it better looking, I have a monthly 
							limit on pages so not everything will be redone 
							quickly. | 
						
							
							| There are no ads or things for sale on the site. How 
							is that possible? | I've been in radio for nearly 60 years, and radio 
							treated me well (most of the time). This site is a 
							way of giving back to those who also love the art 
							and the science and the business of radio. Since I 
							work as a radio consultant, the site contributes to 
							my "awareness" in the industry and is my only form 
							of promotion (It works, as I continue to work on 
							various projects as I enter my 60th year in the 
							business). | 
						
							
							| How many people are involved in preparing this site? | One-person does most of the work on North American 
							publications. There are many European and Australian 
							contributors, with David Andrews in the UK actually 
							acquiring, and scanning for the site using the same 
							software. . | 
						
							
							| How is the site content protected? | I have off-site backups at several locations under 
							the custody of well-respected radio historians. I 
							also have several hearing-impaired persons who help 
							with the major flatbed and Atiz Bookscan digitizing projects. 
							There is also cloud backup. | 
						
							
							| How do you store the original documents? | 80% of the site content comes from publications I 
							have bought or outright donations. I store some in 
							sealed boxes in poly bags; others are recycled after 
							scanning. Some loaned items are 
							scanned and returned, and there are also some items 
							from public domain sources like the excellent 
							Internet Archive (which have been reprocessed and 
							divided into discreet issues). | 
						
							
							| I have a question that is not answered here. | Send your question by clicking 
							here. |