The Arbitron (now Nielsen) Diary:
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Nielsen
still uses them in markets 51 and smaller
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The diary is still
used in markets 51-300 by Arbitron, since the
methodology is accredited
and vastly less expensive in
markets with lower revenue bases. Here is how the diary
looked around 2008:
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The diary covers one week of radio listening and there is one given
for each member of a household |
This book explains the diary method as it was implemented in the
Pre-PPM era. Click on the cover above to read the whole document in
PDF form. |
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How to fill in a Diary
Participants get
precise instructions on how to fill in their diary. They
are told to show the time, name of station or other
identifier, and location of listening for each day of
the week. |
One of the seven daily
pages.
Note how simple it
is for a listener of any age or education to correctly
indicate what they listened to throughout the day.
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Supervisor area at the Arbitron diary placement call center in
Columbia where diary keepers are recruited |
Another view of the diary processing center in Columbia. This is the
area where hard to credit diary entries are validated by callback. |
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The Arbitron building in Columbia, MD. Diary service subscribers can
visit and review the diaries for their market. |
Here is the "Welcome" message board for the stations visiting on one
date. I was representing the HBC stations in San Diego and LA as
well as Arso Radio from Puerto Rico. |
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Computer set up to review Los Angeles |
And one for the Puerto Rico review |
Arbitron Reference Guide to Understanding and Using
Radio Ratings |
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Ratings Information from Dr- Ed Cohen |
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A series of FAQ-like articles
was issued in the mid-2000's
by Dr. Ed
Cohen of Arbitron.
Click on any of them to read
Dr. Ed's insights into the diary survey
world.
There are articles about Proportionality,
Minority Measurement and
Wobble. |
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